Patient Resources
Resource Categories
Patient Forms
Download and complete forms before your visit to save time
Health Library
articles about conditions and treatments
Visit Preparation
What to bring and expect during your visit
After Your Visit
Follow-up care, results, and recovery information
Patient Forms
New Patient Registration
New Patient Registration
Save time by completing our new patient form before your visit. This form collects basic information, medical history, and insurance details.
Consent for Treatment
Consent for Treatment
Required for all patients. Minors must have a parent or legal guardian complete this form.
Workers' Compensation Forms
Workers' Compensation Forms
First Report of Injury and work status forms for workplace injuries.
School/Sports Physical Forms
School/Sports Physical Forms
- FHSAA Physical Form
- Hillsborough County Schools Physical Form
- General Sports Physical Form
Medical Records Release
Medical Records Release
Request copies of your medical records or authorize release to another provider.
Preparing for Your Visit
Before You Arrive:
- Complete patient forms (save 10-15 minutes)
- Gather insurance cards and ID
- List current medications
- Note symptom timeline
- Check in online if possible
What to Bring:
- Insurance card and photo ID
- List of current medications
- Relevant medical history
- Copayment or payment method
- Any prior test results
Featured Health Topics
Preventing Workplace Injuries
Preventing Workplace Injuries Safety tips for common occupations
Cold vs. Flu: Know the Difference
Learn to distinguish symptoms and treatment approaches
Insurance & Billing Resources
Understanding Your Bill
We strive for transparent billing. Your statement will show:
- Services provided with CPT codes
- Insurance payments and adjustments
- Your responsibility (copay, deductible, coinsurance)
- Payment options and contact information
Payment Options
- Cash, check, or credit card at time of service
- Payment plans available for larger balances
- Online bill pay through patient portal
- HSA/FSA cards accepted
Financial Assistance
Limited financial assistance may be available for qualifying patients. Ask our staff about payment plans and hardship discounts.
After-Visit Care
Following Your Visit:
- Prescriptions: Use our preferred pharmacies for fastest service
- Follow-up Care: Schedule as recommended by your provider
- Test Results: Available via patient portal or phone
- Work/School Notes: Provided at discharge
- Questions: Call us at 813-752-7222
Patient Rights & Responsibilities
Your Rights
- Respectful, considerate care
- Privacy and confidentiality
- Complete information about your condition
- Participation in treatment decisions
- Refuse treatment
- Know the identity of caregivers
- Receive itemized bill explanation
Your Responsibilities
- Provide accurate health information
- Follow treatment plans
- Treat staff with respect
- Meet financial obligations
- Inform us of insurance changes
- Arrive on time for appointments
- Cancel if unable to keep appointment
FAQ’s
Frequently Asked Questions
How do I get my test results?
Most test results are available within 24-48 hours via our patient portal. For urgent results, we’ll call you directly. You can also call our office.
Can I request a specific provider?
While we operate on a walk-in basis, you can request a specific provider if they’re available. Wait times may be longer for specific provider requests.
Do you provide work/school excuse notes?
Yes, we provide documentation for work and school absences related to your medical visit at no additional charge.
How long do you keep medical records?
We maintain medical records for 7 years as required by Florida law. Pediatric records are kept until the patient’s 25th birthday.
Can I get vaccines at urgent care?
Yes! We offer flu shots, tetanus, hepatitis B, and other routine vaccines. Some travel vaccines may require advance ordering.
Patient Portal
Access Your Health Information 24/7
Our secure patient portal lets you:
- View test results
- Request prescription refills
- See visit summaries
- Pay bills online
- Message your provider
- Download medical records
Contact Information
General Inquiries
Phone: 813-752-7222
Email: info@urgentcareusa.net
Billing Questions
Phone: 813-752-7222 ext. 3
Email: billing@urgentcareusa.net
Medical Records
Phone: 813-752-7222 ext. 4
Fax: 813-752-7255
News & Updates
Additional Resources Needed?
If you can’t find what you’re looking for, please call us at 813-752-7222. Our staff is happy to help with any questions about your care.
